Terms of service

TERMS OF SERVICE

The Foil Edit | thefoiledit.co.uk

Last reviewed: October 2026

OVERVIEW

Welcome to The Foil Edit! The terms "we", "us" and "our" refer to The Foil Edit (trading name of Petite Paperie UK). The Foil Edit operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). The Foil Edit is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions below, together with any policies referenced in them (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy (thefoiledit.co.uk/policies/privacy-policy). If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

These Terms are concluded in the English language.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least 18 years of age, or the age of majority in your country of residence if that is higher. You also confirm that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, you may be asked to provide certain information such as your email address, billing, payment and shipping information. You represent and warrant that all information you provide is correct, current and complete.

You are responsible for maintaining the security of your account credentials and for all activity on your account. You may not transfer, sell, assign or licence your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services. However, colours or product appearance may differ slightly from how they appear on your screen due to your device type and settings.

All descriptions of products are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region or jurisdiction.

Nothing in this section affects your statutory right to receive goods that are of satisfactory quality, fit for purpose and as described.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. The Foil Edit reserves the right to accept or decline your order at its discretion. Your order is not accepted until The Foil Edit confirms acceptance.

Please review your order carefully before submitting. If we do not accept, make a change to, or cancel an order, we will attempt to notify you using the email, billing address and/or phone number provided at the time the order was made. If we cancel an order after payment has been taken, we will refund you in full.

Your purchases are subject to return or exchange in accordance with our Return & Refund Policy (thefoiledit.co.uk/policies/refund-policy) and your statutory rights. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale.

SECTION 4 - PRICES, TAXES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email.

Prices are shown in pounds sterling (GBP) unless another currency is expressly displayed at checkout. All applicable taxes and delivery charges for UK orders will be shown at or before checkout.

For orders delivered outside the United Kingdom, the total amount payable to us will be shown at checkout. However, local import taxes, customs duties or carrier clearance charges may still be payable on delivery unless checkout expressly states that these charges have been collected or prepaid by us.

You represent and warrant that:

  1. the payment information you provide is true, correct and complete;
  2. you are duly authorised to use the chosen payment method;
  3. charges incurred will be honoured by your payment provider; and
  4. you will pay charges at the posted prices, including all applicable delivery charges and taxes shown at checkout.

SECTION 5 - INTERNATIONAL ORDERS, IMPORT DUTIES AND CUSTOMS

The Foil Edit is a UK-based seller. We do not currently ship to Northern Ireland or to countries within the European Union.

Where goods are ordered for delivery outside the United Kingdom, they may be subject to import procedures in the destination country. Unless checkout clearly states that taxes, duties or import charges are included or prepaid, you may be required to pay local taxes, customs duty, handling fees, carrier clearance charges or similar import costs before or at delivery. These charges are set by the destination country or carrier and are not controlled by The Foil Edit.

Customs checks and import processing may delay delivery. Delivery estimates do not include delays caused by customs, local import checks, carrier clearance procedures or events outside our reasonable control.

If a parcel is refused, not collected, or returned to us because import charges were not paid, we may, where permitted by applicable consumer law, deduct from any refund the costs actually incurred by us as a result of the refusal or failed delivery.

Nothing in this section limits any mandatory consumer rights under the law of your country of residence.

SECTION 6 - SHIPPING AND DELIVERY

All delivery times are estimates unless we expressly agree a guaranteed delivery date in writing. We are not responsible for delays caused by events outside our reasonable control.

We will deliver goods within the timeframe agreed at the point of purchase or, if no timeframe was agreed, within 30 days. If we fail to do so, you may be entitled to cancel your order and receive a refund under the Consumer Rights Act 2015.

Risk in the goods passes to you when the goods are delivered to you or to a person nominated by you to receive them, unless you arrange your own carrier independently of the delivery options we offer.

SECTION 7 - YOUR STATUTORY RIGHTS

As a consumer, you have rights under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 that these Terms cannot override.

Under the Consumer Rights Act 2015, goods must be of satisfactory quality, fit for purpose and as described. If they are not, you may be entitled to a repair, replacement or refund, depending on the circumstances.

Under the Consumer Contracts Regulations 2013, you generally have the right to cancel your order within 14 days of receiving your goods without giving a reason. You must inform us within 14 days and return the goods within a further 14 days. If you cancel your entire order, we will refund the standard delivery cost. You are responsible for return costs unless the goods are faulty or not as described. Some items, such as genuinely personalised products, are excluded from this right.

Full details of how to cancel, return or exchange an item, including a cancellation form, are set out in our Return & Refund Policy.

Nothing in these Terms of Service is intended to limit or exclude your statutory rights as a consumer.

SECTION 8 - COMPLAINTS

If you have a complaint about goods or services purchased from The Foil Edit, please contact us at hello@thefoiledit.co.uk so that we can try to resolve the issue directly. We will always aim to resolve complaints fairly and promptly.

We are not obliged to participate in alternative dispute resolution proceedings unless the law requires us to do so. If you are not satisfied with our response, you can contact the Citizens Advice consumer helpline for free, impartial advice.

SECTION 9 - INTELLECTUAL PROPERTY

9.1 Ownership
All content on the Services is owned by The Foil Edit or its licensors. This includes our product photography, videos, product descriptions, written content, guides, designs, artwork, packaging, product names, logos, branding, colour and collection names, and the overall look, layout and presentation of our website. It is protected by copyright, design rights, trade mark rights, database rights and other intellectual property laws in the United Kingdom and internationally.

9.2 Trade marks
“The Foil Edit”, our logo and our product and collection names are trade marks of The Foil Edit, whether registered or unregistered. You must not use them, or any confusingly similar name, logo or branding, without our prior written permission. This includes use in business names, domain names, social media accounts, marketplace listings, hashtags, advertising or search engine keywords.

9.3 What you may do
You may view, download and print pages from our website for your own personal, non-commercial use only, such as to browse products or place an order.

9.4 What you must not do
Without our prior written permission, you must not:

  • (a) copy, reproduce, download, screenshot or reuse our product photographs, videos or images for any purpose other than personal reference;
  • (b) copy, rewrite, paraphrase or closely imitate our product descriptions, guides or other written content;
  • (c) reproduce or imitate our product designs, packaging, branding or website design;
  • (d) use our images, content or branding on any website, online marketplace (such as Etsy, Amazon, eBay, Temu or TikTok Shop), social media platform or printed material;
  • (e) present our products, images or content as your own, or suggest any connection with, or endorsement by, The Foil Edit where none exists;
  • (f) scrape, harvest or extract content or data from the Services by automated means, or use any of our content to train, develop or prompt artificial intelligence or machine learning systems; or
  • (g) remove or alter any copyright notice, watermark or other identifying mark.

9.5 Enforcement
We actively monitor for unauthorised use of our intellectual property and take infringement seriously. If we discover infringement, we may, without further notice:

  • (a) submit takedown and infringement reports to online marketplaces, social media platforms, hosting providers, domain registrars and search engines;
  • (b) issue formal cease and desist demands; and
  • (c) bring legal proceedings. In those proceedings we may seek injunctions, damages or an account of profits, the delivery up or destruction of infringing materials, and our legal costs.

9.6 Reporting infringement
If you see our products, images, content or branding being used without permission, please let us know at hello@thefoiledit.co.uk with a link or screenshot. We appreciate your help.

9.7 Licensing enquiries
If you would like to use any of our content, for example for press, collaboration or wholesale purposes, please contact us at hello@thefoiledit.co.uk. Permission must be given in writing.

SECTION 10 - OPTIONAL TOOLS

You may be provided with access to tools offered by third parties as part of the Services, which we neither monitor nor have any control over. Such tools are provided "as is" and "as available", and any use of them is at your own discretion.

SECTION 11 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials. If you decide to leave the Services to access third-party sites, you do so at your own risk. Complaints regarding third-party products and services should be directed to the third party.

SECTION 12 - RELATIONSHIP WITH SHOPIFY

The Foil Edit is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with The Foil Edit. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and The Foil Edit, and you release Shopify and its affiliates from all claims, damages and liabilities arising from or related to your purchases and transactions with The Foil Edit.

SECTION 13 - PRIVACY AND DATA PROTECTION

All personal information we collect through the Services is subject to our Privacy Policy (thefoiledit.co.uk/policies/privacy-policy). By using the Services, you acknowledge that you have read the Privacy Policy.

We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. You have rights including the right to access, rectify, erase and port your data, as set out in our Privacy Policy.

SECTION 14 - FEEDBACK

If you submit, upload, post, email or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including commercial use. You are responsible for any Feedback you make and its accuracy.

SECTION 15 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on the Services that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information at any time without prior notice.

If an error affects an order you have placed, we will contact you. If the order is cancelled as a result, we will refund any amount you have paid in full.

SECTION 16 - PROHIBITED USES

You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly:

  • (a) for any unlawful or malicious purpose;
  • (b) to violate any international, national or local regulations, rules, laws or ordinances;
  • (c) to infringe upon or violate our intellectual property rights;
  • (d) to harass, abuse, insult, harm, defame or intimidate any of our employees or any other person;
  • (e) to transmit false or misleading information;
  • (f) to send spam, junk mail, chain letters or similar solicitations;
  • (g) to impersonate any other person or entity; or
  • (h) to engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services.

In addition, you agree not to:

  • (a) upload or transmit viruses or malicious code;
  • (b) reproduce, duplicate, copy, extract, sell or exploit any portion of the Services;
  • (c) collect or track the personal information of others;
  • (d) spam, phish, pharm or pretext the Services;
  • (e) use any robot, spider, scraping tool or other automated means to access the Services, except for Agents operating in accordance with Section 17; or
  • (f) interfere with or circumvent the security or authorisation features of the Services.

SECTION 17 - AGENTS

17.1 This section ("Agent Terms") applies if you use, allow, enable or cause the deployment of an Agent to access, use or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed without direct supervision.

17.2 No Agent may access, use or interact with the Services unless, at all times, it identifies itself and operates in strict accordance with the requirements in section 17.4 below.

17.3 We may limit, including by technical measures, whether and how any Agent accesses, uses and interacts with the Services.

17.4 Agents must:

  • (i) identify that requests are from an Agent by including "Agent/[agent name]" in the user agent string;
  • (ii) not conceal or obfuscate that interactions are from an Agent, including by mimicking human behaviour or bypassing CAPTCHAs;
  • (iii) respond truthfully to any question seeking to determine whether interactions are coming from a human or a computer; and
  • (iv) not circumvent any measure intended to block, limit or control how Agents access the Services.

SECTION 18 - TERMINATION

We may suspend or terminate your access to the Services (or any part of them) at our discretion, for example if you breach these Terms. You will remain liable for all amounts due up to and including the date of termination. Termination will not affect any order we have already accepted or your statutory rights in relation to it.

The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy and any other provisions that by their nature should survive termination.

SECTION 19 - DISCLAIMER

The information presented on our website is made available for general information purposes. While we take care to keep it accurate, we do not guarantee that the website will always be available, uninterrupted or error-free.

Nothing in these Terms affects your statutory rights as a consumer under the Consumer Rights Act 2015 or any other applicable law, including your right to receive goods that are of satisfactory quality, fit for purpose and as described.

SECTION 20 - LIMITATION OF LIABILITY

Nothing in these Terms limits or excludes our liability for:

  • (a) death or personal injury caused by our negligence;
  • (b) fraud or fraudulent misrepresentation;
  • (c) breach of your statutory rights in relation to the goods we supply; or
  • (d) any other liability that cannot be limited or excluded by law.

If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach or our failure to use reasonable care and skill. We are not responsible for loss or damage that is not foreseeable.

We supply products for domestic and private use only. If you use the products for any commercial or business purpose, we will have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity.

SECTION 21 - INDEMNIFICATION

To the extent permitted by law, you agree to compensate The Foil Edit for any reasonable losses, damages or costs, including reasonable legal fees, that we incur as a direct result of your breach of these Terms, your violation of any law or the rights of a third party, or your misuse of the Services.

SECTION 22 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such a determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 23 - WAIVER; ENTIRE AGREEMENT

If we fail to exercise or enforce any right or provision of these Terms of Service, that shall not constitute a waiver of that right or provision. These Terms of Service and any policies posted by us on this site constitute the entire agreement between you and us and govern your use of the Services, superseding any prior agreements, communications and proposals between you and us.

SECTION 24 - ASSIGNMENT

You may not transfer or assign these Terms or any of your rights or obligations under them without our prior written consent. We may transfer our rights and obligations under these Terms to another organisation, and we will tell you if this happens. Any such transfer will not affect your rights under these Terms or your statutory rights.

SECTION 25 - GOVERNING LAW

These Terms of Service are governed by the laws of England and Wales. You can bring legal proceedings in respect of these Terms in the courts of England and Wales. If you live in Scotland, you can bring legal proceedings in either the Scottish or the English courts.

SECTION 26 - HEADINGS

The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 27 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We may update, change or replace any part of these Terms of Service by posting updates to our website. We will notify you of any material changes in accordance with applicable law. The Terms in force at the time you place an order will apply to that order.

SECTION 28 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

The Foil Edit
Trading name of: Petite Paperie UK
Address: 5 West Hallowes, London, SE9 4EY, United Kingdom
Email: hello@thefoiledit.co.uk
Website: thefoiledit.co.uk